Review by Madelyn Miller
Whether flying or driving, Travel Rights ($9.95; World Leisure) by Charles Leocha helps prepare travelers for any bumps along the way. Business road warriors and vacationers will find clear explanations of the rules of the road (and the air) that everyone on the go should know. The airlines, rental car companies, credit card issuers and our government bombard us with rules. Anyone who has journeyed beyond their own neighborhood finds these rules clipped to the backs of tickets, mailed with bills, in fine print on coupons, behind the ticket counters at airports, in pamphlets and on the Internet. Let’s face it—this is classic information overload, impossible to digest and learn at one time. Travel Rights brings these various legal rights and company policies together in one book that should always travel with you. Updated and verified, this new edition is the most complete compilation of airline rules, automobile rental policies, credit card benefits, Internet addresses, tax refund laws and consulate services available. Travelers faced with hassles can find rules, policies and laws for most travel problems and find phone numbers and addresses to help resolve any problems.
An all-new chapter, Internet Sites for Travelers, provides one of the most complete listings of World Wide Web addresses available anywhere. This is a new outline of the world of travel that can be discovered through the computer. It includes sites for every major international airline, car rental company and credit card. It also has short reviews of the best travel sites that help with everything from making travel reservations and finding bargains to converting international currency, dealing with jet lag and hooking up a laptop in an Italian hotel room. Some Web sites even provide detailed driving instructions, local maps, language translation help, restaurant recipes and detailed listings of regional events. Charles Leocha is a respected veteran of business and leisure travel from the perspectives of both the consumer and the travel industry. He conducted hundreds of interviews with travel and banking executives, Department of Transportation, FAA and Department of State officials as well as flight attendants, customer service managers, ticket agents and rental car agents to dig out these valuable rules and policies that every traveler should know. Travel Rights retails for $9.95. It is available nationally at bookstores and gift shops or may be ordered by calling toll-free (800) 444-2524.
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If you have a problem while you are traveling, the person you want to be sitting next to is Charles Leocha. Or the next best thing is to always take his book with you when you are on the road.