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Brennan's of Houston: Combining the Best Business Practices with Southern Hospitality

edited by Madelyn Miller, the TravelLady

Brennan’s of Houston, always charming guests with its commitment to  Southern hospitality, constantly seeks new ways to create memorable guest experiences. Through the years, Brennan’s of Houston, led by Alex Brennan-Martin and Executive Chef Randy Evans, have implemented a number of innovative successes:

A MENU OF  DELICIOUS EXPERIENCES

~ The Kitchen Table: Brennan’s of Houston  was one of the first restaurants in the country to offer the Kitchen Table, welcoming guests to dine at a table situated in the center of the kitchen for an unforgettable meal.

~ Chef for the Day: Brennan’s – the first restaurant in the South to offer this type of program – offers guests the unique opportunity to plan a custom made dinner menu and then cook alongside Chef Randy Evans and his team. Following a private wine tasting to select pairings for the dinner, the guest and up to nine friends gather around the Kitchen Table to enjoy the special meal.

~ Open Kitchen Night: inspired by the success of the Kitchen Table, Brennan’s of Houston invites all diners into the kitchen every Wednesday evening in the summer. Guests visit with the kitchen staff, meet a wine or cheese maker, enjoy a cocktail and watch a cooking demonstration or two.

~ Date Night Friday Night: a quarterly event that has sold out consecutively for the past four years, Date Night Friday Night couples enjoy a three-course meal while Chef Randy and his team lead lively, informative cooking demonstrations.

DOING GOOD

~ In the hours following the aftermath of Hurricane Katrina in 2005, Alex Brennan-Martin and his family established the New Orleans Hospitality Workers Disaster Relief Fund, quickly raising over $1 million dollars to benefit professionals in the hospitality industry who were without jobs as the city was rebuilt.

ALEX BRENNAN-MARTIN WROTE THE BOOK

Alex Brennan-Martin attributes these successes to a singular tenet: extraordinary customer service. In his popular management book, The Simple Truth About Your Business: Why Focused and Steady Beats Business at the Speed of Light (Bright Sky Press, 2004), Alex explains, “From the captains to the line cooks, to wait staff and office personnel, we all have a stake in providing an extraordinary dining experience for our customers. The staff at Brennan’s share in these duties and take it upon themselves to seek out inventive ways to better serve customers and create dining memories for all guests.”

FOR MORE INFO ON HOUSTON

1-800-4houston
www.visithoustontexas.com 

WHERE TO STAY

Houstonian Hotel, Club and Spa 
                              111 North Post Oak Lane 
                              Houston, TX 77024 
                              (713) 680-2626 
                               www.houstonian.com  

Inn at the Ballpark 
                              1520 Texas Avenue 
                              Houston, TX 77002 
                              (713) 228-1520 
                               www.innattheballpark.com  

BEST SPA 

Trellis, the Spa at the Houstonian 
www.trellisspa.com  

LITTLE BLACK BOOK 

 (or at least dark chocolate) for chocoholics 

Brown Paper Chocolates 
2711 Kipling St.  
Houston, TX 77098 
832.526.7967 
www.brownpaperchocolates.com  

The Chocolate Bar 
1835 W Alabama St
Houston, TX 77098 
(713) 520-8599 

RainDrop Chocolate 
810 Waugh Dr., Suite 100      
Houston, TX 77019      
713-524-2864      
www.raindropchocolate.com  

VINTAGE VALUES :
WHERE TO BUY PRE-LOVED CLOTHING AND TREASURES 

Wear it Again Sam 
373 W. 19th Street 
Houston, Tex 77008 
713-862-wear (9327) 

Charm of Yesteryear Antiques 
355 W. 19th Street 
Houston, TX 77008 
713-868-1141 
Closed Thursdays

HOW TO GET THE TASTE OF HOUSTON AT HOME

The Kitchen Bible
By Chef Randy Evans
Brennan’s of Houston
Bright Sky Press
www.brennanshouston.com

BEST LIMOUSINE AND AIRPORT PICKUP

Personal Service Limousine
832-275-7495
PSL4354@sbcglobal.net
www.personalservicelimo.com 

TIPS

Houston is a car city. Unless you stay in the downtown area, public transportation is not easy and cabs are expensive.

Madelyn Miller is a travel and food writer who would love to spend more time in Houston. Read her stories on www.travellady.com, www.carladynews.com, www.yogayaya.com, www.chocolateatlas.com, www.cocktailatlas.com, www.teaAtlas.com, www.coffeeatlas.com

 

 


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