Travellady MagazineTM


LanChile Introduces
New Inflight Entertainment System

By Madelyn Miller

How does an airline differentiate itself from competitors?  What makes a passenger choose one carrier over another?  In today’s competitive environment, passengers are looking for the best overall experience, including safety, convenient check-in, VIP lounges, personal inflight service and comfort, and onboard product offerings.

I recently flew to Peru on LanChile and was so impressed by their seats. They reclined farther than any I remember in any other business class. I’d like to tell you more about them, but I slept the whole way. I can summarize my experience in one word. Comfort.

I can tell you a little about LanChile’s new inflight entertainment system.

LanChile continually continues to be at the forefront with the introduction of its new inflight entertainment system available in all three classes of services.  From video- and music-on-demand, to video games and new seats throughout the aircraft, this new system is the latest generation of inflight technology available in the industry.  The new system is available on LanChile’s young long-haul fleet of Boeing 767s and Airbus A340s servicing flights from its U.S. gateways to South America.

“There is no one element that determines a passenger’s preferred airline, but rather a combination of many details that create the best overall travel experience for our passengers.” said Roberto Bianchi, LanChile’s Vice President North/Central America and Asia.  “Our new inflight entertainment system and new seats, combined with the warm hospitality of our entire staff, are just a couple examples of how LanChile is continuing to surpass passengers’ expectations and continue to be the preferred carrier to South America.”

LanChile’s new entertainment system and onboard services include:

  • Video-on-demand ­ Similar to having a portable DVD player, this feature allows each passenger to select from a variety of movies, start a movie when they want to, pause or switch movies.  Each passenger has complete control of their viewing options using individual remote controls located at each seat.  LanChile offers first and business class passengers a selection of eight movies-on-demand in various languages, including at least one movie in Japanese and German.  Four movies-on-demand are available in economy class. There are also two short-subject channels available in all classes.

  • Music-on-demand ­ A selection of 12 music CDs are available, and like the video-on-demand, passengers have total control of their listening options. In addition, LanChile offers a selection of eight ­ 10 audio channels depending on class of service and aircraft.

  • Video games ­ A choice of 11 games include Minesweeper, Tetris, Twins Cafe, Hangman, Solitaire, Blackjack, Poker, Chess, Backgammon, Othello and Checkers.

  • New satellite telephones are located in the seats in all classes of service on the new Airbus A340 aircraft.

  • Completely new economy class seats further add to the overall comfort of flights and feature individual video monitors with remote controls, computer ports, adjustable headrests, and leg rests.

Already recognized as the best airline in Latin America, LanChile is well on its way to achieving its goal of becoming one of the top 10 airlines in the world.  LanChile’s vast route network reaches a large number of destinations throughout the world with service from 20 North American cities, including daily non-stop and direct flights from its Miami, New York and Los Angeles gateways to Lima, Santiago, Buenos Aires, Bogota, Caracas, Quito, Guayaquil and Punta Cana.  Passengers traveling with LanChile,

LanPeru or LanExpress may accumulate mileage in American Airlines AAdvantage, LanChile’s LanPass, or any of the oneworld™ member frequent flyer programs.

For additional information, contact LanChile Airlines toll-free at (866) LANCHILE or (786) 265-6240.

Visit LanChile Airlines’ (NYSE: LFL) website at www.lanchile.com.

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