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Don't Rock The Boat Survey:
Online poll shows tipping pattern for
shipboard staff
Although three quarters of travelers polled understand
that tips are a significant source of income for a ship's onboard employees,
about a third of these travelers say, "a tip should only be given to reward
exceptional service," according to a new Travelers Advantage® online survey.
Travelers Advantage launched the Don't Rock the Boat
online poll so that travelers could weigh in on how much passengers should
tip shipboard staff. "Travelers can use our survey to guide how much they
tip the shipboard staff who serve the meals, clean the cabins and mix the
drinks," Travelers Advantage Vice President Julia Ryan said.
"Three quarters of those taking our Don't Rock the Boat
online poll realize that tips are a significant source of income for
shipboard personnel," Ms. Ryan said. "Yet between 10 and 60 percent of those
responding said they never tipped a specific group of shipboard staff. In
terms of being likely to get a tip, waiters fared best in our survey,
followed by bartenders and then housekeepers. The shipboard maitre d' and
housekeeping manager were least likely to be tipped.
According to the Don't Rock the Boat online poll:
* More than half (55 percent) of those responding
tipped their waiter or waitress between $3 and $4 a day, less than a quarter
tipped $2 a day, and only 7 percent tipped $1 a day. More than 10 percent
reported they did not tip their waiter.
* Half of those responding tipped their housekeeper
between $3 and $4 a day, almost 20 percent tipped $2 a day, and 11 percent
tipped $1 a day. More than a quarter did not tip their housekeeper.
* More than half of those responding tipped the
bartender between $1 and $2 a drink, but 30 percent did not tip their
bartender
* Almost 40 percent of those responding tipped their
maitre d' between $2 and $4 a day, almost a quarter tipped between $1 and
$1.50 a day, and 38 percent did not tip their maitre d'.
* More than 60 percent of those responding did not tip
their housekeeping manager and those who did were likely to leave between $1
and $4 per person per day.
More than 300 surveys were completed at the
www.travelersadvantgage.com survey.
Members of Travelers Advantage (www.travelersadvantage.com
or >1-877-841-1335) can save money on air travel, cruises, car rentals
and accommodations, as well as earn 5 percent cash back on eligible travel
booked through the service with preferred providers. A three-month trial
Travelers Advantage membership can be enjoyed for only $1. The trial
membership can be canceled at any time during the three-month trial period
by calling toll free and owing nothing further. Unless the member calls to
cancel, the membership will be extended automatically for an entire year at
the $89.99 annual fee and automatically renewed annually upon expiration at
the then-current annual fee, billed to a credit card account, without the
member having to do anything further. Additionally, members may call toll
free to cancel at any time and receive a pro-rata refund of their current
membership fee.
Trilegiant Corporation (www.trilegiant.com)
is a leader in the membership services and loyalty businesses, providing
products and services that touch the lives of millions of Americans.
Trilegiant's membership business offers services such as Netmarket®,
Shoppers Advantage®, AutoVantage Gold® and PrivacyGuard®. Based in Norwalk,
Connecticut, Trilegiant is the successor to Cendant Membership Services,
Inc. and Cendant Incentives.
Edited by Dave Shultz
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